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Code of Ethics

NARI Sets the Standard in the Remodeling Industry

Our mission is to advance and promote the remodeling industry’s professionalism, product and vital public purpose. When you hire a NARI member company, rest assured that your remodeler will adhere to these core values and the code of ethics.

Each member of the National Association of the Remodeling Industry is pledged to observe high standards of honesty, integrity and responsibility in the conduct of business:

1.  By promoting in good faith only those products and services which are known to be functionally and economically sound, and which are known to be consistent with objective standards of health and safety;

2.  By making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer.

3.  By writing all contracts and warranties such that they comply with federal, state, and local laws.

4.  By promptly acknowledging and taking appropriate action on all customer complaints.

5.  By refraining from any act intended to restrain trade or suppress competition.

6.  By attaining and retaining insurance as required by federal, state, and local authorities.

7.  By attaining and retaining licensing and/or registration as required by federal, state, and local authorities.

8. Taking appropriate action to preserve the health and safety of employees, trade contractors, clients and the public.

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